App crash atau force close terus, bagaimana fix?
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Troubleshooting steps:
- Clear cache: Settings → Apps → rp66 → Storage → Clear cache
- Clear data: Clear cache tidak fix? Try Clear data (akan reset app)
- Restart device: Simple restart sering fix memory-related crashes
- Update app: Download versi terbaru, bug mungkin sudah fixed
- Reinstall: Uninstall completely, restart device, install fresh copy
- Check compatibility: Pastikan device memenuhi minimum requirements (Android 5.0+, 2GB RAM)
Jika masih crash, report ke support dengan: device model, Android version, crash log (via logcat).
Download lambat atau stuck, apa solusinya?
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Solusi download lambat:
- Check internet speed: Min 5 Mbps recommended
- Switch to WiFi jika menggunakan mobile data
- Ganti mirror server (Settings → Download → Mirror server)
- Enable multi-thread download (Settings → Download → Threads: 8)
- Disable VPN/proxy yang slow down koneksi
- Close background apps yang consuming bandwidth
- Restart router/modem
Jika download stuck: Pause → Resume. App support resume dari point terakhir.
Notifikasi tidak muncul, bagaimana enable?
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Enable notifications:
- Settings → Apps → rp66 → Notifications
- Toggle ON "Show notifications"
- Enable semua notification channels yang diinginkan
- Check battery optimization: Settings → Battery → Battery optimization → rp66 → Don't optimize
Manufacturer-specific (Xiaomi, Oppo, Vivo):
- Enable "Autostart" permission
- Disable "Battery saver" untuk rp66
- Allow background activity
App tidak bisa buka file downloaded, kenapa?
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Penyebab dan solusi:
- File corrupt: Re-download file, pastikan download 100% complete
- No app untuk buka file type: Install appropriate app (e.g., PDF reader, video player)
- Permission denied: Grant storage permission ke app yang akan buka file
- File location: Check file saved location di Settings → Download → Download path
File downloaded accessible via built-in file manager atau any external file manager app.
Battery drain cepat setelah install app, normal?
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Battery impact minimal dalam kondisi normal.
Kapan battery usage meningkat:
- Saat active download (CPU & network activity)
- Background sync running
- Multiple downloads simultaneously
Optimize battery:
- Pause downloads saat tidak perlu
- Settings → Battery → Battery optimization → Optimize (untuk rp66)
- Disable background sync jika tidak diperlukan
- Use WiFi instead of mobile data (lebih efficient)
App sudah optimized dengan Android Adaptive Battery dan Doze mode compliance.